50Crowns Terms and Conditions

Welcome to 50Crowns. These Terms and Conditions ("Terms") govern your use of 50crowns.com, our sportsbook at bet.50crowns.com, and all related services. By creating an account, you agree to be bound by these Terms in full. 50Crowns is operated by Zosma LLC, registered in Belize, with Eonvex Limited, Cyprus, acting as billing agent and EU-EEA representative. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-132405050-FI3. Please read these Terms carefully before using our platform.

About Our Casino and Sportsbook

At 50Crowns, we offer an extensive gaming library of more than 11,934 games, including over 10,184 slots and more than 220 live dealer titles, supplied by over 100 providers such as NetEnt, Pragmatic Play, Evolution, Play'n GO and many others. Our 50Crowns casino app and mobile-optimised site allow you to play on desktop or mobile devices, carrying nearly the full game library wherever you go. We at 50Crowns also operate a separate sportsbook covering more than 40 sports, eSports and virtual sports. Our platform targets players in the United Kingdom, Australia, Ireland, New Zealand and Canada for casino services, and additionally Germany and Austria for sportsbook services.

Eligibility and Account Registration

To use 50Crowns casino, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. You must register a 50Crowns login using accurate, current and complete information. We reserve the right to request identity verification documents at any time, and withdrawals may be delayed until verification is complete. Only one account per person, household or IP address is permitted. If we detect duplicate accounts, we may suspend or close them and withhold any related funds.

• You must provide truthful registration details when creating your 50crowns login
• We may suspend your account pending identity or source-of-funds checks
• You are responsible for keeping your login credentials confidential
• We are not liable for losses resulting from unauthorised access to your account where reasonable security was not maintained by you

Deposits and Withdrawals

Our minimum deposit is 20 EUR (30 AUD for Australia and 30 CAD for Canada), and our minimum withdrawal is 25 EUR. We accept Visa, Mastercard, Maestro, Skrill, Neteller, MiFinity, SticPay, Rapid Transfer, Jetonbank, bank transfer, Paysafecard, CashtoCode and a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tether, Ripple, Binance Coin and Tron. Please note that Paysafecard, CashtoCode, Rapid Transfer and Jetonbank are deposit-only methods and cannot be used for withdrawals. Withdrawal limits depend on your VIP tier and currency, ranging from 500 EUR per transaction for Citizen and Squire levels up to 4,000 EUR per transaction for Lord of the Crowns. We process withdrawal requests within 48 business hours of submission, provided all checks are satisfied, and within 48 business hours of your previous withdrawal being paid. Cash-out times after approval are typically up to 1 hour for e-wallets and cards, about 1 hour for cryptocurrencies, and 1 to 5 business days for bank transfer. If your balance is at least ten times larger than your total deposits, we cap monthly withdrawals at 10,000 EUR or the currency equivalent.

Bonuses and Promotions

Our 50Crowns bonus offers, including the Welcome Bonus, VIP Welcome Pack, Weekend Rush, Wednesday Free Spins and Live Cashback, are subject to specific terms described on our promotions pages. Any 50Crowns bonus code must be entered correctly before your deposit to qualify. Generally, bets are drawn from your real balance first and only from your bonus balance once real funds are exhausted. Deposit bonuses must be wagered 40 times before withdrawal, slots contribute 100% to wagering while table games, live casino and lottery games contribute 0%, and withdrawals under bonus terms require a minimum amount of 60 EUR. Cancelling a bonus before wagering requirements are met will void the bonus and any associated winnings. We reserve the right to refuse, modify or withdraw any 50Crowns casino bonus at our discretion, particularly where we suspect abuse, bonus abuse strategies, or breach of these Terms.

VIP and Loyalty Program

Our loyalty programme awards comp points for real-money wagering, which convert into tier progression across 20 levels grouped into five tiers: Citizen, Squire, Knight, Prince, King and Lord of the Crowns. Higher tiers unlock increased withdrawal limits, improved wagering requirements, free spins, cash rewards and, at the top levels, individually negotiated VIP deals. Entry into the highest Lord of the Crowns Stage 3 level is by invitation only. We may adjust loyalty programme benefits, point conversion rates or tier requirements at our discretion, with reasonable notice where required by law.

Responsible Use of Our Services

We are committed to promoting responsible gambling. You may request deposit limits, time-outs, or self-exclusion through our customer support channels. We encourage you to monitor your play and seek help if gambling stops being enjoyable. We reserve the right to limit, suspend or close accounts where we have concerns about problem gambling behaviour, underage access, or fraudulent activity.

Prohibited Conduct

When using our services, you agree not to engage in the following:

• Using automated software, bots or exploits to gain an unfair advantage
• Colluding with other players or engaging in advantage play designed to exploit our bonus system
• Providing false identity, payment or residency information
• Accessing our services from a jurisdiction where online gambling is prohibited
• Attempting to circumvent self-exclusion or account restrictions we have applied

Breach of any of these conditions may result in suspension or closure of your account, forfeiture of funds, and voiding of any winnings obtained through prohibited conduct.

Intellectual Property

All content on our platform, including the 50Crowns name, logo, software, graphics and game titles, is owned by or licensed to us. You may not copy, reproduce, distribute or create derivative works from our content without our prior written consent.

Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we strive to ensure uninterrupted access, we do not guarantee that our platform will always be available, error-free, or free of technical issues. To the maximum extent permitted by law, we exclude liability for indirect, incidental or consequential losses arising from your use of our services, including losses caused by connectivity issues, third-party payment providers, or software malfunctions outside our reasonable control.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, regulatory requirements, or operational practices. Where changes materially affect your rights, we will provide reasonable notice via email or an on-site notification. Your continued use of 50Crowns after such changes constitutes acceptance of the updated Terms.

Account Closure and Termination

You may close your account at any time by contacting our customer support team. We reserve the right to suspend or terminate your account if we reasonably believe you have breached these Terms, provided false information, or engaged in fraudulent or abusive behaviour. Upon closure, any outstanding balance will be returned to you, subject to verification and compliance checks, unless forfeiture applies under these Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to our licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. If you have a complaint, we encourage you to contact our support team first via live chat, email at [email protected], or our contact form, so that we can attempt to resolve the matter promptly and fairly.

Contact Us

If you have questions about these Terms, our 50Crowns bonus programmes, account verification, or any other aspect of our services, our support team is available 24/7 through live chat, email, and our FAQ section, with assistance offered in English, French, German, Italian, Norwegian, Portuguese and Slovenian. We are here to help you enjoy a safe and transparent experience at 50Crowns.